The focus of S. R. Ranganathan’s first three laws of library science on the user tell that the libraries are for the user. Let us also look at some of the more specific guiding principles derived from the Five Laws in relation to library services to the user. In relation to services to the user, acquiring and accessing appropriate information sources are important, along with the tools and techniques for organization of these materials and systematic dissemination’s. And the most important component is the information service providing staff who can integrate all the components and interface with the users effectively and efficiently, treating each user as an ‘individual’ with particular needs and pattern of behaviour resulting from his/her educational, social, economic, cultural, and spiritual influences. Hence the reference staff in the library are focused as:
Library is a knowledge center that should integrate the right user with right information at a right time. This interaction is possible only by the dedicated library professionals especially, the reference staff who should treat all the user equally and try to solve their information need at any cost. But this is not simply easy because of the ever growing different needs of the user as well as explosion of print and non-print documents. For this reason the periodical assessment of the user needs is essential to serve better ways to them. Thus, the user studies are very essential for the improvement of a library.
In general, scientists and researchers are required different kind of current information such as scientific and technical information, experimental information, know-why information, know-how information and know who — information. For these information requirements, they initially approach their libraries. If their libraries are unable to provide, they seek these information either from other libraries or from the networked environments.
Original Reference Article:
- V, K. (2011). DESIGNING OF PROTOTYPE LIBRARY NETWORK SYSTEM FOR AYURVEDA YOGA NATUROPATHY UNANI SIDDHA AND HOMOEOPATHY AYUSH BASED ON THE INFORMATION SEEKING PERCEPTION OF AYUSH FACULTY AND PG SCHOLARS. Retrieved from: http://hdl.handle.net/10603/185828