Library Science

Importance of user study in a library

Importance of user study in a library:

In a library and information system, the user study plays a vital role in planning designing and introducing new information services or else re-modify the functionality. Dr.S.R.Ranganathan said that “Any service to reader-specialist or generalist-will have to be ultimately on person-to-person basis-on individual reference librarian-to-individual reader basis”.

This is also said by Grover. He argued that need to conduct periodical user studies in the library, but unfortunately many of the libraries are not interested to conduct such studies and they neglect the user study as stated in the ongoing paragraph.


Factors attribute to the neglect of the library user study:

There are few factors that attribute to the neglect of the user study in the library. It is to note that there are many information professionals who feel that it is not necessary to consult the client in what they consider to be professional matters. The following few factors are attributed to not to care for the user study:

  • The profession is plagued by separate attitudes and poor communication skills, something that does not lead to close relationship with the user.
  • The expenditure of resources involved in obtaining of information needs data is not thought to be justified in these hard budgetary times.
  • An absence of a standard commonly understood frame work for the assessment of information needs along with lack of time and in adequate staff strength prevails in many libraries. Further, the lack of support of the authoring and their recognition.

Original Research Article:

  • V, K. (2011). DESIGNING OF PROTOTYPE LIBRARY NETWORK SYSTEM FOR AYURVEDA YOGA NATUROPATHY UNANI SIDDHA AND HOMOEOPATHY AYUSH BASED ON THE INFORMATION SEEKING PERCEPTION OF AYUSH FACULTY AND PG SCHOLARS.
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Md. Ashikuzzaman

Work at North South University Library, Bangladesh.

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